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Policy

Privacy Policy

Welcome to BitexGas! We value the privacy and security of our users’ information. This Privacy Policy details how we collect, use, and safeguard the personal data you provide as you interact with our platform. By registering and using our services, you agree to the collection, use, and sharing of your information as described in this policy.

Information Collection

Personal Information

  • Registration and Account Setup: We collect personal information such as your name, email address, contact details, and financial information during account registration and when making deposits.
  • Transaction Details: Information about your transactions and investments is collected to facilitate your participation in natural resource trading.
  • Communication Records: We store communications occurring through our support channels to improve our service.

Automated Data Collection

  • Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our platform and hold certain information, which helps us to personalize and enhance your experience.

Use of Information

The information we collect serves to:

  • Enable your access to our trading platform and services.
  • Process transactions and manage your investments.
  • Provide customer support and resolve disputes.
  • Improve and optimize our platform and its security.
  • Comply with legal requirements and enforce our terms.

Sharing of Information

  • With Service Providers: We share your information with third-party service providers who perform services on our behalf, such as payment processing and data analysis.
  • Legal Obligations: We may disclose your information if required by law or if necessary to protect our rights or the safety of others.
  • Business Transfers: Your information may be transferred to another company in the event of a merger, acquisition, or asset sale.

Data Security

We use state-of-the-art security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure server hosting.

Your Rights

You have the right to:

  • Access and request a copy of your personal data.
  • Request the correction or deletion of your data.
  • Withdraw consent and request the cessation of data processing.
  • Lodge a complaint with a supervisory authority.

Children’s Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18.

Third-Party Links

Our site may include links to external sites not operated by us. We advise you to review the Privacy Policy of these external sites as their practices may differ from ours.

Changes to This Privacy Policy

We may update our Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or concerns about our Privacy Policy, please contact us at [email protected]